Our Quality Guarantee
Babelife stands behind the quality of the merchandise we sell. If you are not completely satisfied with an item that you have purchased, we will be happy to honour your request for an exchange or refund.
Please return the merchandise and a copy of your invoice via insured and pre- paid mail to the address below:
Babelife
17 Thurlow Street
Redfern NSW 2016
Australia
Returns
Please return any item you are not completely satisfied with. Wrap securely and pre-pay postage. The cost of returned merchandise will be refunded to you at the current exchange rate, in Australian dollars (shipping fees are not refundable).
Shipping costs within Australia
All orders within Australia are shipped via express post. Orders are generally despatched the following business day, and will typically be delivered 2-3 days from despatch. Orders over AUD$100 receive free shipping within Australia. For orders under $100 postage of AUD$7.50 will apply.
International shipping costs
All international orders are sent using EMS express airmail. Delivery will take from 4-14 days depending on the country and local customs procedure (see below).
Orders over AUD$200 receive free international shipping.
For orders under AUD$200 postage of AUD$15.00 will apply.
Australian Design
All of the merchandise is designed in the Babelife studio in Sydney Australia. We are committed to making our clothing range in Australia from Australian-sourced materials where possible. We guarantee complete satisfaction or your money back.
Customs and Import Duty Information
For all countries except Australia, your order may be subject to import duties and taxes, which are levied once your package reaches your country. Babelife does not collect duties and taxes and cannot predict what your particular charges may be. If you do incur these additional charges, they must be rendered in order for your package to clear customs. For more information regarding your country's custom policy, please contact your local customs office.
Delivery Times
Allow up to14 days delivery in Australia (up to 21 days overseas). If you have any questions
relating to your order please contact Babelife.
Website Content Disclaimer
All content, logo's, photographs, artwork, designs, interactive, audio, video, concepts and any other media used on this website remain the property of Babelife. It may not be used, reproduced or distributed in any way withour written permission from Babelife.
For information regarding permission to use content for media use or similar,
please contact us. |